FAQ's

FREQUENTLY ASKED QUESTIONS

 How do I make an account?

Please click on the checkout page; you will be prompted to the sign-up page. If you are a new user, create a new account using your phone number or email. You will then be signed in. If you are an existing user, simply click on sign in and enter your credentials. 

What is the standard delivery time?

Delivery time depends on the product you have purchase as well as the location you wish to get it delivered to. For an exact date on a specific product, please email us at sales@eindustry.co.in, and we will get back to you promptly. 

What is an offline payment?

We at eIndustry offer the option of offline payment, which means you can make the payment using either a cheque or a bank transfer. For more details, please contact us and we will assist you.

What is the return policy?

All our products are of very high quality and capabilities. Once an order has been placed and a purchase is made, you will no longer be able to return the product. We have a strict no return policy. We also have a no refund policy. 

What is the warranty period?

The warranty period is variable based on the product and brand. For a specific product, you can learn more about the warranty in the description of the product. If you are unsure and need more information, please contact us. 

How do I contact the seller?

You can fill out a form on the contact page with your question. If you want to discuss something, you can fill out the callback form, and our team of experts will reach out to you. 

What payment methods are accepted at eIndustry? 

We accept Cheques, Bank Payments, Paytm, Google Pay, and all other Debit/Credit Cards.